Simple
Hardware, licensing, management and support are all in the monthly figure. The number you approve in the proposal is the number on the invoice, which matters more in a council budget cycle than it does anywhere else.
Solution
Managed Private Cloud.
Your infrastructure. Our responsibility.
Dedicated infrastructure in Australian data centres, built and run by our engineers, billed at one monthly figure that does not move.
We design the platform around your workloads, host it in Australian data centres, and run it around the clock. Disaster recovery is part of the build rather than something added later, because retrofitting it is where most of the cost and most of the risk lives.
Most people arrive here via a referral. If that's you, here's who to call.
Partner of the Year
HPE Hybrid IT Gold
2025
Recognition
CRN Fast 50
Five times · 2017–2025
Panel member
MAV · DPC
+ Procure Australasia
Disaster recovery
Zero RPO / Zero RTO
Active-active across two AU sites
Commercial model
Fixed monthly fee
No capacity bills, no surprises
Why Onel
Built on three principles that matter.
Plenty of providers will sell you virtual machines and leave the operating to you. That works if you have people to spare. This is the other model: we design the platform, we run it, and the engineer who scoped it is still on the account a year later.
Flexible
Every solution is custom designed to match your business. Whether you're running 20 virtual machines or 200, we build the right platform for you, with your choice of hypervisor.
Enterprise grade
Dedicated hardware across two data centre sites, with enterprise firewalls at each. Nothing is shared with another tenant, which is usually the first question an auditor asks.
The difference
Not just hosting VMs, a complete managed cloud platform.
We take the whole stack: the hardware it runs on, the hypervisor, the network underneath, the firewalls in front of it and the backups behind it. One team owns all of it, so nothing falls into the gap between two suppliers blaming each other.
You get a dedicated environment, not a shared pool. Your infrastructure is yours alone.
| Feature | Onel Private Cloud | Typical hosting |
|---|---|---|
| Dedicated hardware | ✓ | ✗ |
| Custom designed solution | ✓ | ✗ |
| Fixed monthly cost | ✓ | ✗ |
| Flexible hypervisor | ✓ | ✗ |
| Managed firewalls included | ✓ | Extra cost |
| Active-active DR included | ✓ | Extra cost |
| SD-WAN integration | ✓ | ✗ |
| 24/7 support & monitoring | ✓ | Extra cost |
| Australian data centres | ✓ | Varies |
What's included
Every layer. Fully managed.
A complete managed cloud stack, from bare metal to network edge. Six integrated service pillars, all included in one monthly fee.
Compute & Virtualisation
Run any workload. On hardware that's yours alone.
Dedicated compute nodes running whichever hypervisor suits you - vSphere, Proxmox, Hyper-V. Nothing is shared with another customer, so nobody else's busy afternoon becomes your slow one.
- →Dedicated compute, no sharing with other customers
- →Flexible hypervisor selection
- →Unlimited VM creation within capacity
- →Dev, test & UAT at no extra cost
- →Proactive capacity planning
Storage
Fast, resilient - designed for enterprise workloads.
All-flash NVMe storage arrays deployed at each data centre site, configured in active-active architecture for real-time synchronisation and automatic failover.
- →Enterprise all-flash NVMe storage
- →Active-active replication between sites
- →Automatic failover, no manual steps
- →High IOPS for demanding workloads
- →Included in your monthly fee
Managed Firewalls & Security
Enterprise security - managed for you.
Dedicated next-generation firewalls at each site. Onel handles configuration, policy management, firmware updates, and 24/7 monitoring. Wider controls are covered by our IT security services.
- →Dedicated NGFW (PaloAlto / Fortinet)
- →Advanced threat protection & URL filtering
- →Firewall policy changes on request
- →24/7 security event monitoring
- →IPS, malware & DNS security included
Complete Network Services
Your network - designed and managed end to end.
From core switching and inter-site connectivity to WAN links and Azure connectivity. Onel manages every layer of your data centre network. The same team delivers our managed network services.
- →Dedicated core switching at both sites
- →L3 routing & VLAN design
- →Dynamic gateway failover (VRRP)
- →Dark fibre / WAN links to your offices
- →Azure ExpressRoute or IPsec connectivity
SD-WAN
Connect every site - securely and intelligently.
SD-WAN connectivity extended directly into your private cloud environment. Every branch location gets direct, optimised access, no backhauling required.
- →SD-WAN hubs within your DC environment
- →Direct branch-to-cloud connectivity
- →No traffic backhaul via head office
- →Works with Telstra, Cisco, Fortinet & more
Data Protection
Backup & recovery - automated, tested, monitored.
Daily backups, replicated to the second site, and restores actually tested rather than assumed. A backup nobody has restored from is a hope, not a recovery position. See also our data centre solutions.
- →Automated daily VM backup
- →Cross-site backup replication
- →Up to 7-year retention for critical systems
- →Monthly backup & restore tests
- →99.9% backup compliance SLA
Getting started
Three steps from conversation to production.
Design
It starts with a workshop: what you run, how hard it works, what breaks. From that our engineers size the platform - compute, storage, network, firewall and backup - against your actual load rather than a template.
Build & migrate
We build the environment, commission the links, and move your workloads across. Every step has a rollback written before it starts, because the migration night you have not planned to reverse is the one that goes wrong.
Manage
After go-live it becomes ours to run: incidents, patching, firmware, firewall policy, capacity, and a monthly report that says what happened rather than that everything is green.
Business continuity
Zero RPO. Zero RTO.
Fully automatic.
The platform runs from two Australian data centres at once, far enough apart that one event cannot take both. Your workloads are replicated between them in real time, so a site loss is an interruption rather than an outage.
If one site becomes unavailable, your virtual machines automatically restart at the surviving site. No manual intervention. No waiting. No data loss.
Zero
Recovery Point Objective
Zero
Recovery Time Objective
2×
Active DC sites
Auto
Failover - no operator
Active-active storage replication
Writes are confirmed at both sites before they are acknowledged, so the second copy is never a few minutes behind the first.
Automatic VM failover
vSphere Metro Cluster handles the cross-site failover itself, so recovery does not depend on someone finding the runbook at 3am.
Network & IP failover
Public IPs automatically redistributed to the surviving site. Internet-facing services recover without intervention.
Bi-annual DR exercises
We run a failover exercise twice a year. Half the value is proving it works; the other half is finding the three things in the runbook that went stale since last time.
Dark fibre inter-site link
A dedicated private fibre connection between data centres ensures high-bandwidth, low-latency replication traffic.
Investment
One fixed monthly fee. Everything included.
No surprise invoices. No capacity overage charges. One predictable monthly investment that covers your entire managed cloud platform.
Managed Private Cloud
Custom quoted based on your environment, contact us for pricing
Everything included in your monthly fee:
- Dedicated compute hardware at two data centre sites
- All-flash NVMe storage with active-active replication
- Next-generation firewalls, managed and monitored
- Core switching and data centre networking
- SD-WAN connectivity and hub deployment
- Data protection and automated backups
- All software and licensing
- Rack space at two NEXTDC data centres
- All inter-site and WAN connectivity
- 24/7 managed services and support
No capacity billing. No surprises.
- ✓Your monthly fee doesn't change based on VM count or storage consumption, within your allocated platform capacity
- ✓Run development, test, and UAT environments alongside production at no extra cost
- ✓Flexible contract terms to suit your organisation's budget cycle
- ✓All professional services for design, build, and migration are included, with no extra charge to get started
Ready for a custom quote? Tell us about your environment and we'll size the right solution.
Get a quoteNo lock-in
Your data is always yours.
Documentation and migration support are included throughout the contract, and exit assistance is included if you decide to move to another platform. We're confident in the value we deliver. We don't lock clients in.
Support
Always on. Always watching.
Onel's Enterprise Support Team monitors your entire environment around the clock. Every P1 incident receives a 15-minute response.
| Priority | Response | Resolution |
|---|---|---|
| P1, Critical | 15 minutes | 4 hours |
| P2, High | 30 minutes | 16 business hrs |
| P3, Medium | 4 business hrs | 24 business hrs |
| P4, Low | 8 business hrs | 40 business hrs |
99.9% uptime SLA across compute, storage, backup and network - with service credits on breach.
What's included in your managed services
✓24/7 monitoring & alerting
✓Proactive critical response
✓Patch & firmware management
✓Vulnerability management
✓Change management
✓Faulty device replacement
✓Monthly service reports
✓Bi-annual DR testing
✓Dedicated Service Delivery Manager
✓P1 incident management
✓Backup & restore tests
✓Capacity planning
Ideal for
Built for organisations that need more than basic hosting.
Onel Managed Private Cloud is designed for organisations with serious infrastructure requirements but no appetite for running a data centre in-house.
01
Organisations that need enterprise-grade infrastructure without the capital expense of buying and managing it in-house.
02
Businesses with strict data sovereignty or security requirements that cannot rely on public cloud environments.
03
Organisations that require true business continuity, where a data centre failure cannot take down the business.
04
Finance teams that need a single predictable monthly cost for all infrastructure, no capacity billing, no surprises.
05
Organisations that have outgrown shared hosting but don't have the internal team to run a private data centre.
06
Businesses moving from on-premises infrastructure to a managed cloud model with minimal disruption.
Sectors we serve
Private cloud platforms running for organisations across:
Local Government
Healthcare
Financial Services
Education
Enterprise
Not-for-Profit
Professional Services
Mid-Market
Trusted by
Delivering for Victoria's leading organisations.
Onel manages active private cloud environments for councils and organisations across Victoria. More on our work in local government. Production platforms that have been running for years.
Local government · 200+ servers
Monash City Council
Complete private cloud solution including production and DR infrastructure, managed firewalls, MPLS, and data protection for 200+ servers. Fixed monthly cost managed service.
Read the case study
Local government · DR infrastructure
Bayside City Council
End-to-end DR infrastructure including storage, compute, VMware, DC connectivity, internet services, managed networking, and data protection, delivered as a monthly service.
Read the case study
Local government · Production & DR
Nillumbik Shire Council
Private cloud DR solution covering server infrastructure, data protection, production networking, and fully managed firewalls. All on a fixed monthly fee.
Read the case studyFAQ
Questions we get before first call.
If your question isn't answered here, the fastest way to a clear answer is a 15-minute phone call. No sales pitch, no obligation.
1300 609 101 →What does "managed" actually mean, what do you handle and what do we handle?
Onel handles everything from bare metal to network edge - compute hardware, storage, firewalls, networking, SD-WAN, backups, monitoring, patching, capacity planning, and incident response. You retain control of applications, user management, and strategic IT direction. We agree the exact operational boundary in writing before we start.
How is this different from AWS or Azure?
Public cloud is shared infrastructure with capacity-based billing - costs scale with consumption, and certain workloads have data sovereignty restrictions. Onel Managed Private Cloud is dedicated infrastructure in Australian data centres with a fixed monthly fee. No noisy neighbour issues, no surprise capacity bills, and sovereignty compliance built in.
What happens if we want to leave?
Your data is always yours. Onel provides documentation and migration support throughout the contract term, and exit assistance is included if you decide to move to another platform. We're confident in the value we deliver - we don't lock clients in.
Get started
Ready to move your infrastructure to a platform built for your business?
Talk to one of our cloud architects. We'll walk you through how Onel Managed Private Cloud could work for your organisation, no obligation.